Knowledge Base
built into your agency.

Write down the operating knowledge your agency currently keeps in a few people’s heads.

$10.00/month or $100.00/year for the agency.

Already have Committees? Knowledge Base comes with it at no extra charge.

Agency portal Open full size ↗

Order your categories, see each one’s audience in words, and track what is published versus still unwritten.

Everything Knowledge Base can do.

Built for administrators to manage and, where applicable, for approved members to use from the Pocket Protocols app.

Agency administration

Write agency procedures in a real editor with headings, lists, emphasis, and links
Organize articles into categories your agency orders itself
Give each category exactly one audience: everyone, selected groups, or one committee
Let committee chairs and governors write and publish in their own committee’s categories
Keep every other authorized member read-only
Save private drafts that nobody else sees until you deliberately publish them
Preview an article the way members will read it before publishing

Operations and member access

Keep every published revision permanently, and restore an old one as a new revision
Recover work when two people edit at once, without either version being overwritten
Take over or return another author’s draft when they cannot finish it
Move an article between categories with its access re-checked
Link Document Library files that stay subject to their own Documents permissions
Read published articles in the Pocket Protocols app, including offline
Search published articles by title, summary, and body text

Real screens from the agency portal and the Pocket Protocols member experience.

Portal to pocket

Configure the workflow in the agency portal, choose who can see it, and publish the result to approved app members.

Permission-controlled Knowledge Base administration
Exactly one audience per category: everyone, selected groups, or one committee
Committee categories writable by that committee’s chairs and governors only
Private drafts, explicit publication, and required preview before publishing
Permanent published revisions, with restore creating a new revision
Conflict recovery that never silently overwrites another author’s work
Document Library links that keep honoring the Documents module’s own permissions
Offline reading in the Pocket Protocols app with access re-checked on reconnect

We verify every agency setup before creating the organization.