Built for EMS organizations

Get your entire agency
on one platform.

Give every approved member the field tools they need, then manage communications, forms, committees, documents, schedules, and operations from one agency portal.

Authority verifiedOne agency billPermission controlledPortal + member app
Agency connection live
01 / EntryVerified leader
02 / ControlAgency portal
03 / StructureGroups + access
04 / DeliveryMember app
05 / OutcomeField ready
One verified signal carries agency decisions from leadership to every approved member in the field.
The operational signal

From authority to crew, every handoff stays connected.

A deliberate path replaces scattered logins and side systems. Scroll through the rollout to see how one verified agency becomes a field-ready platform.

01
Verified entry point

Verify authority

A chief, director, operations manager, or other authorized leader starts the request. We verify that authority before creating the agency.

02
One source of truth

Build agency structure

Members, groups, administrators, hierarchy, and locations are organized inside one agency record.

03
Controlled distribution

Set permissions

Leadership decides who can administer the portal and which tools, records, and information each member can access.

04
Operational expansion

Enable the right modules

Turn on alerts, polls, forms, committees, documents, vendors, work orders, calendars, apparatus, standbys, and other workflows without separating them from the agency account.

05
Crew connection

Connect the member app

Approved members sign in once and receive the agency tools, updates, and field information leadership has assigned to them.

Acme EMS
Operational signal 01 / 05
Agency portal / Authority verification
Member app
Pocket Protocols member app showing the Acme EMS agency home with items needing attention and module tiles for alerts, apparatus, calendars, evaluations, polls, vendors, and work orders
Authority confirmedChief / Director / OperationsAgency creation unlocked
The agency portal governs structure and access while the member app carries approved tools into the field.
Current platform

One agency platform. Choose the tools your crews need.

Start with included field resources, then add communication, readiness, scheduling, and operational workflows as your agency grows.

Included with agency access — no extra cost Agency Alerts, Polls, CE Log, Certifications, Members, Rolodex, Contacts, Vendors, and Documents.

Communication

Reach the right members and close the loop.

Included

Polls

Ask focused questions and turn member feedback into a clear decision.

No extra cost Explore Polls

People & readiness

Keep qualifications, forms, evaluations, and teams current.

Included

CE Log

Review continuing-education records members choose to share.

No extra cost Explore CE Log
Included

Certifications

See shared credentials and upcoming expirations before they become staffing problems.

Included

Members

Manage the full agency roster from access request through operational profile, then give authorized leaders a restricted mobile view of each member.

No extra cost Explore Members
Agency add-on

Committees

Keep committee leadership, rosters, terms, alerts, tasks, calendars, and a private document library in one workspace.

$19.00/month Explore Committees
Agency add-on

Evaluations

Run every evaluation your agency does — probation reviews, driver sign-offs, skills checks — from request to verdict.

Agency add-on

Forms

Build any form your agency needs — injury reports, missed punches, accident reports — and collect member submissions from the app.

$10.00/month Explore Forms

Operations

Coordinate schedules, fleet work, and daily agency operations.

Agency add-on

Calendars

Publish agency events and reminders to selected member groups.

$10.00/month Explore Calendars
Agency add-on

Apparatus

Keep fleet status, downtime, issues, and commitments visible.

$25.00/month Already included with Standbys Explore Apparatus
Agency add-on

Work Orders

Turn operational problems into prioritized, assigned, documented, and verified work.

Agency add-on

Standbys

Plan, staff, and operate standby coverage in one workflow.

$50.00/month Explore Standbys

Field resources

Put current contacts, vendors, and documents within reach.

Included

Rolodex

Help agency members find the right colleague, trainer, or officer and reach them through approved contact details or private in-app messaging.

No extra cost Explore Rolodex
Included

Contacts

Give your agency one reusable directory for people and organizations.

No extra cost Explore Contacts
Included

Vendors

Keep trusted service providers and emergency contacts ready in the portal and the field.

No extra cost Explore Vendors
Included

Document Library

Put bylaws, SOPs, forms, and field references in the hands of the members who need them.

Agency add-on

Knowledge Base

Write down the operating knowledge your agency currently keeps in a few people’s heads.

$10.00/month Already included with Committees Explore Knowledge Base

Protected setup, without a self-service free-for-all.

You tell us who you are. We verify your authority, create the agency, and help you roll it out correctly.

01 · Tell us about the agency

Share your role, expected member count, and the modules you care about.

02 · We verify authority

We confirm that the setup request comes from an authorized representative.

03 · Configure the platform

We establish your agency, administrators, access, and selected modules.

04 · Invite the whole crew

Approved members connect their app accounts and receive agency access.

Start your agency setup.

To protect your agency, every organization is verified before it is created. We normally acknowledge requests within one business day.

01
AgencyTell us which organization you are authorized to represent.
02
Authorized contactWe use this information to verify the setup request.
03
PlatformSelect every module you want included in the setup conversation.
04
Anything elseAdd rollout timing, operational needs, or questions for us.